1. What is your minimum order quantity (MOQ)?
    Our MOQ is 20 pieces. For trial order or sample testing, we can accept small quantity – Please contact us to discuss details.
  2. Can I get a sample before placing a bulk order?
    Yes, samples are available. Sample cost will be refunded upon confirmation of a bulk order. Shipping fee for sample is on the buyer.
  3. What payment methods do you accept?
    We accept T/T (bank transfer), Western Union / Paypal for small amounts. 30% deposit and 70% balance before shipment.
  4. What is your production lead time?
    Lead time is normally 15–20days after deposit confirmation and sample approval. This may vary depending on order quantity and customization requirements.
  5. Do you offer custom designs / OEM / ODM?
    Yes. We can produce bags with your logo,color,material,and design specifications. Please send your artwork or technical package for a feasibility and cost check.
  6. What shipping methods do you use?
    We will ship as buyer’s requirement. We can work with your forwarder or arrange shipping on your behalf.
  7. Do you provide after-sales support?
    Yes. If any manufacturing defects are found, we will replace or repair the defective items at our cost.
  8. How do I place an order?
    Simply contact us via email / WhatsApp. We will send you a quotation, proforma invoice, and production timeline. Once payment is confirmed, we will start production.